# Checkout 51 Help Desk

## Search

## Categories

- [How Checkout 51 WorksHow to navigate the app and start saving!](https://support.checkout51.com/hc/en-us/categories/115001818248-How-Checkout-51-Works)
- [SurveysHow do they work? How can I troubleshoot?](https://support.checkout51.com/hc/en-us/categories/4417597690011-Surveys)
- [Offers & More Ways to SaveInformation on ways to save more with Checkout 51!](https://support.checkout51.com/hc/en-us/categories/115001824407-Offers-More-Ways-to-Save)
- [Gas OffersEverything you need to know about claiming a gas offer.](https://support.checkout51.com/hc/en-us/categories/4417597726875-Gas-Offers)
- [Online OffersEarn more savings through our Online Offers.](https://support.checkout51.com/hc/en-us/categories/4417597708827-Online-Offers)
- [My AccountEverything you need to know about managing your Checkout 51 account.](https://support.checkout51.com/hc/en-us/categories/115001818268-My-Account)
- [Cashing OutHow to Cash Out your savings!](https://support.checkout51.com/hc/en-us/categories/115001158367-Cashing-Out)
- [Troubleshooting Running into an issue? Let us help you!](https://support.checkout51.com/hc/en-us/categories/115001818308-Troubleshooting)
- [BonusesInformation about our offer bonuses.](https://support.checkout51.com/hc/en-us/categories/115001824567-Bonuses)

## Promoted articles

- [How to use the app](https://support.checkout51.com/hc/en-us/articles/360019539813-How-to-use-the-app)
- [How do gas offers work?](https://support.checkout51.com/hc/en-us/articles/4416656630171-How-do-gas-offers-work)
- [I claimed a gas offer, but didn’t earn anything. What happened?](https://support.checkout51.com/hc/en-us/articles/360034298453-I-claimed-a-gas-offer-but-didn-t-earn-anything-What-happened)
- [I'm not receiving the email to verify my Checkout 51 email address.](https://support.checkout51.com/hc/en-us/articles/201643553-I-m-not-receiving-the-email-to-verify-my-Checkout-51-email-address)
- [Updating my location](https://support.checkout51.com/hc/en-us/articles/201643573-Updating-my-location)
- [I submitted the wrong receipt](https://support.checkout51.com/hc/en-us/articles/360035536474-I-submitted-the-wrong-receipt)
- [I claimed a "Buy 2/3/..." offer multiple times and was only credited once. Why?](https://support.checkout51.com/hc/en-us/articles/360035535774-I-claimed-a-Buy-2-3-offer-multiple-times-and-was-only-credited-once-Why)
- [I was notified that information was missing from my receipt.](https://support.checkout51.com/hc/en-us/articles/201330676-I-was-notified-that-information-was-missing-from-my-receipt)
- [My barcode won't scan](https://support.checkout51.com/hc/en-us/articles/115011811268-My-barcode-won-t-scan)
- [My claim wasn't approved](https://support.checkout51.com/hc/en-us/articles/201387127-My-claim-wasn-t-approved)
- [I bought multiples of an item, but only claimed it once. How can I add it to my receipt?](https://support.checkout51.com/hc/en-us/articles/204970277-I-bought-multiples-of-an-item-but-only-claimed-it-once-How-can-I-add-it-to-my-receipt)
- [How many times can I earn the same bonus?](https://support.checkout51.com/hc/en-us/articles/360036469633-How-many-times-can-I-earn-the-same-bonus)

## Recent activity

### [Venmo](https://support.checkout51.com/hc/en-us/sections/30740076761371-Venmo)

[I got an email saying that my Venmo payment was sent but it's not in my account](https://support.checkout51.com/hc/en-us/articles/35434611163035-I-got-an-email-saying-that-my-Venmo-payment-was-sent-but-it-s-not-in-my-account)

### [General](https://support.checkout51.com/hc/en-us/sections/115002018508-General)

[Why am I receiving an error that I have insufficient funds when cashing out?](https://support.checkout51.com/hc/en-us/articles/35433960236315-Why-am-I-receiving-an-error-that-I-have-insufficient-funds-when-cashing-out)

### [General](https://support.checkout51.com/hc/en-us/sections/115002018508-General)

[Changing Cash Out Method: Cash Out In Progress Message](https://support.checkout51.com/hc/en-us/articles/34457195632411-Changing-Cash-Out-Method-Cash-Out-In-Progress-Message)

### [Venmo](https://support.checkout51.com/hc/en-us/sections/30740076761371-Venmo)

[How long does it take to receive my Venmo transfer after cashing out?](https://support.checkout51.com/hc/en-us/articles/30740327491739-How-long-does-it-take-to-receive-my-Venmo-transfer-after-cashing-out)

### [Venmo](https://support.checkout51.com/hc/en-us/sections/30740076761371-Venmo)

[How Cashing Out with Venmo works](https://support.checkout51.com/hc/en-us/articles/30740124172571-How-Cashing-Out-with-Venmo-works)