Troubleshooting – Checkout 51 Help Desk
General
- I can't login to Checkout 51 through Facebook
- How to fix my offer list being blank.
- After updating the app, my account balance disappeared. How do I get it back?
Claims & Receipts
- I submitted the wrong receipt
- I claimed a "Buy 2/3/..." offer multiple times and was only credited once. Why?
- I was notified that information was missing from my receipt.
- My barcode won't scan
- My claim wasn't approved
- I bought multiples of an item, but only claimed it once. How can I add it to my receipt?
iOS
- What should I do if my app got stuck "installing" when I tried to update?
- Getting my balance back if my account balance says "null."
Android
Web
- Supported Web browsers
- Supported file types
- Maximum file size for receipt photos
- What to know about taking receipt photos and getting them onto my computer.
- What to do if the website won't let me upload a photo or claim offers.
- Printing my offer list